Biscom Enhances Business Fax Hosting for User Groups

New feature allows a group of users to simultaneously receive critical faxes using a single fax number, thus reducing the cost of multiple fax numbers.

Chelmsford, Massachusetts – April 23, 2008 – FAXCOM Anywhere, Biscom’s dedicated business fax hosting service, today announced a set of new features that support grouping for both fax users and fax numbers. These grouping features make it easier for administrators to manage their fax numbers, fax users and how their fax traffic is sent and received.

FAXCOM Anywhere now allows administrators to create groups of users. These groups can then be assigned to a single fax number so that any fax received to that number is received by all group members. Unused fax numbers can also be assigned to a pool, allowing them to be assigned to individual users or groups at a later time as required.
These grouping features provide a number of essential benefits to FAXCOM Anywhere customers. Most obvious is the ability to receive a single fax to multiple users with a single fax number, greatly simplifying the faxing process. As well, this feature allows group members to better coordinate their activities as all of them automatically receive the same faxes. Another benefit is the ability for administrators to more easily reassign fax numbers when managing employee turnover.

“Our customers often use a particular fax number as a contact for their customers,” said Dick Orlando, Biscom’s Executive Vice President. “If the employee using that number leaves the company, our customers need to be able to keep that number and reassign it to another person. Our new grouping feature makes this process easy to manage via our web-based management interface.”

With the addition of these new features FAXCOM Anywhere makes it even easier for businesses to manage fax users globally. Combined with FAXCOM Anywhere’s exceptional reliability and competitive pricing, this makes Biscom’s fax product line the perfect solution for any organization looking to replace their fax machines and reduce costs by migrating fax to the desktop.